{"id":144732,"date":"2020-06-14T18:26:28","date_gmt":"2020-06-14T22:26:28","guid":{"rendered":"https:\/\/7c5b5745f1.nxcli.io\/?p=144732"},"modified":"2023-10-09T08:39:30","modified_gmt":"2023-10-09T12:39:30","slug":"support-specialist-level-1","status":"publish","type":"post","link":"https:\/\/wioapartners-dev.solmapp.net\/support-specialist-level-1\/","title":{"rendered":"Support Specialist Level 1"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">\n<ul>\n<li style=\"list-style-type: none;\">\n<ul><\/p>\n<li><a href=\"https:\/\/wioapartners-dev.solmapp.net\/support-specialist-level-2-3\/\">Support Specialist Level 2-3<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n[\/vc_column_text][\/vc_column][\/vc_row]\n<!-- \/wp:list --><!-- wp:post-content -->[vc_row][vc_column][vc_column_text]<!-- wp:columns {\"className\":\"has-2-columns\"} --><\/p>\n<div class=\"wp-block-columns has-2-columns\"><!-- wp:column -->\n<div class=\"wp-block-column\"><!-- wp:image {\"id\":146301,\"sizeSlug\":\"large\"} -->\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" class=\"wp-image-146301\" src=\"https:\/\/wioapartners-dev.solmapp.net\/wp-content\/uploads\/2020\/06\/female-operator-in-call-center-4NUL6WN-1024x683.jpg\" alt=\"\" srcset=\"https:\/\/wioapartners-dev.solmapp.net\/wp-content\/uploads\/2020\/06\/female-operator-in-call-center-4NUL6WN-1024x683.jpg 1024w, https:\/\/wioapartners-dev.solmapp.net\/wp-content\/uploads\/2020\/06\/female-operator-in-call-center-4NUL6WN-300x200.jpg 300w, https:\/\/wioapartners-dev.solmapp.net\/wp-content\/uploads\/2020\/06\/female-operator-in-call-center-4NUL6WN-768x512.jpg 768w, https:\/\/wioapartners-dev.solmapp.net\/wp-content\/uploads\/2020\/06\/female-operator-in-call-center-4NUL6WN-1536x1024.jpg 1536w, https:\/\/wioapartners-dev.solmapp.net\/wp-content\/uploads\/2020\/06\/female-operator-in-call-center-4NUL6WN-2048x1365.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<!-- \/wp:image -->\n<\/div>\n<!-- \/wp:column -->\n<!-- wp:column {\"fontSize\":\"medium\"} -->\n<div class=\"wp-block-column has-medium-font-size\"><!-- wp:heading -->\n<h2><strong>See related jobs available now:<\/strong><\/h2>\n<!-- \/wp:heading -->\n<!-- wp:list -->\n<ul>\n<li style=\"list-style-type: none;\">\n<ul><!-- wp:list-item --><\/p>\n<li><a href=\"https:\/\/www.indeed.com\/jobs?q=Support+Specialist+Level+1&amp;l=Aberdeen%2C+MD\" target=\"_blank\" rel=\"noreferrer noopener\">Indeed<\/a> Job Listings<\/li>\n<!-- \/wp:list-item -->\n<!-- wp:list-item -->\n<li><a href=\"https:\/\/www.google.com\/search?q=jobs+Support+Specialist+Level+1+aberdeen+md\" target=\"_blank\" rel=\"noreferrer noopener\">Google<\/a> Job Listings<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<!-- \/wp:list-item -->\n<!-- \/wp:list -->\n<\/div>\n<!-- \/wp:column -->\n<\/div>\n<!-- \/wp:columns -->\n<!-- wp:heading -->\n<h2><strong>What does <\/strong>a support specialist <strong>do?<\/strong><\/h2>\n<!-- \/wp:heading -->\n<p><!-- wp:paragraph -->Level 1 tech support is typically a customer service role set in a retail or call center environment, helping the customer troubleshoot software and hardware issues. OJT typically provides the required technical knowledge.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:heading -->\n<h2><strong>What do I need to get <\/strong>a support specialist<strong> job?<\/strong><\/h2>\n<!-- \/wp:heading -->\n<p><!-- wp:paragraph -->Support specialist jobs require a high school diploma or GED.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:list -->\n<ul>\n<li style=\"list-style-type: none;\">\n<ul><!-- wp:list-item --><\/p>\n<li><a href=\"https:\/\/grow.google\/programs\/it-support\/\" target=\"_blank\" rel=\"noreferrer noopener\">Google IT Support Certificate<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<!-- \/wp:list-item -->\n<!-- \/wp:list -->\n<!-- wp:heading -->\n<h2><strong>What is the median salary of a<\/strong> support specialist<strong>?<\/strong><\/h2>\n<!-- \/wp:heading -->\n<!-- wp:list -->\n<ul>\n<li style=\"list-style-type: none;\">\n<ul><!-- wp:list-item --><\/p>\n<li><a href=\"https:\/\/www.onetonline.org\/link\/localwages\/15-1232.00?st=MD\" target=\"_blank\" rel=\"noopener\">https:\/\/www.onetonline.org\/link\/localwages\/15-1232.00?st=MD<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<!-- \/wp:list-item -->\n<!-- \/wp:list -->\n<!-- wp:heading -->\n<h2><strong>Where can I go from here?<\/strong><\/h2>\n<!-- \/wp:heading -->\n<!-- wp:list -->\n<ul>\n<li style=\"list-style-type: none;\">\n<ul><!-- wp:list-item --><\/p>\n<li><a href=\"https:\/\/wioapartners-dev.solmapp.net\/support-specialist-level-2-3\/\">Support Specialist Level 2-3<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n[\/vc_column_text][\/vc_column][\/vc_row]\n<!-- \/wp:post-content --><\/div>","protected":false},"excerpt":{"rendered":"<p>Level 1 tech support is typically a customer service role set in a retail or call center environment, helping the customer troubleshoot software and hardware issues. OJT typically provides the required technical knowledge.<\/p>\n","protected":false},"author":1,"featured_media":146301,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","footnotes":""},"categories":[16,31,35,26],"tags":[],"post_series":[36],"class_list":["post-144732","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-entry-level","category-information-technology","category-support","category-zone-0","post_series-information-technology-careers","entry","has-media"],"_links":{"self":[{"href":"https:\/\/wioapartners-dev.solmapp.net\/wp-json\/wp\/v2\/posts\/144732","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wioapartners-dev.solmapp.net\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wioapartners-dev.solmapp.net\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wioapartners-dev.solmapp.net\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wioapartners-dev.solmapp.net\/wp-json\/wp\/v2\/comments?post=144732"}],"version-history":[{"count":5,"href":"https:\/\/wioapartners-dev.solmapp.net\/wp-json\/wp\/v2\/posts\/144732\/revisions"}],"predecessor-version":[{"id":148111,"href":"https:\/\/wioapartners-dev.solmapp.net\/wp-json\/wp\/v2\/posts\/144732\/revisions\/148111"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/wioapartners-dev.solmapp.net\/wp-json\/wp\/v2\/media\/146301"}],"wp:attachment":[{"href":"https:\/\/wioapartners-dev.solmapp.net\/wp-json\/wp\/v2\/media?parent=144732"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wioapartners-dev.solmapp.net\/wp-json\/wp\/v2\/categories?post=144732"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wioapartners-dev.solmapp.net\/wp-json\/wp\/v2\/tags?post=144732"},{"taxonomy":"post_series","embeddable":true,"href":"https:\/\/wioapartners-dev.solmapp.net\/wp-json\/wp\/v2\/post_series?post=144732"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}